For technical issues with CCCStart or your OpenCCC account, contact CCCStart and OpenCCC Technical Support:

Phone: (877) 247-4836 (toll-free)
Email: support@openccc.net
Help Center: ccchelp.info (opens in new tab)

For Fullerton College questions or submission status, contact Admissions & Records.

Important notes: Official electronic transcripts must be sent directly from the school or the school's third-party vendor to be placed on file. When transcripts are received, they are not automatically evaluated — you must request an evaluation through a Fullerton College counselor.

Military transcripts: Bring unofficial or official transcripts from your military training to your VRC counseling appointment. Official transcripts will be required prior to the start of your 3rd semester.

Visit the Get Started page to begin with CCCStart. Select Fullerton College, answer the questions relevant to you, and submit your information securely. Getting started is free.

Identity Verification: Students age 18 and older must verify their identity before their submission can be processed. Use the CA DMV Wallet, ID.me, or visit Admissions & Records in Building 2000. You may choose "Verify Later" and submit your information first. Students under 18 at the time they start are not required to verify. Review your verification options.

After You Submit: Processing takes 3 to 5 business days after identity verification is complete, if required. Once processed, you will receive your student ID number, registration appointment information, and instructions for accessing myGateway. Check your spam or junk folder if you do not see the email.

After submitting your information, contact the Veterans Resource Center (Student Support Center Building). The VRC will help you set up your file, explain your VA benefits, and connect you with a veterans counselor.

Phone: (714) 992-7102 | Text: (714) 909-0144

Setting up your VRC file early ensures your VA benefits are in place before you register for classes.

Veterans who received an honorable discharge, general discharge, or other than honorable discharge are eligible for priority registration.

How to request priority registration:

• Submit a copy of your military ID (CAC), DD214, NGB 22, or NOBE (DD2384) to the Veterans Resource Center
• Request must be submitted prior to the start of the registration period

Note: Priority registration is not automatic — you must request it each time by providing your documentation to the VRC.

Financial Aid: Apply for financial aid through FAFSA or California Dream Act if applicable, in addition to any VA education benefits you may receive. Visit the Financial Aid Office for current deadlines, eligibility requirements, and next steps.

Assessment: Complete any required assessments or placement tests for English, Math, or ESL courses. View the English, Math, and ESL Placement Guide.

Orientation: Complete the student online orientation to get familiar with campus resources. Watch the Online Orientation video for instructions.

Schedule a counseling appointment: Once you have an established file in the VRC, call (714) 992-7102 or visit the VRC to make an appointment with the veterans academic counselor. Bring your unofficial/official transcripts to your appointment.

Note: Two weeks before and two weeks after registration each semester, counseling in the VRC is done on a walk-in basis.

Design Your Program: Use the class schedule to plan your courses. You'll find registration information, semester calendar dates, and other important details. The schedule doesn't replace your need for the Fullerton College Catalog.

Register Early: With priority registration, you'll have early access to class enrollment. Register as soon as your window opens — classes fill quickly!

To view your registration date:

1. Log in to myGateway.
2. Click Tools in the top menu.
3. Select Student Tools → Student Services.
4. Click Registration Appointment Time (or select Registration Notices in the top-right corner).
5. In your Student Profile, choose the correct term from the dropdown menu.
6. Click the Registration Notices icon to view your Time Tickets.

Your registration date and time will appear under Time Tickets. The From date/time shows when your window opens.

Visit the How to Register page for step-by-step instructions.

After registering for classes, submit your Request for Certification form to the VRC. This is required to receive your VA education benefits.

Important:

• If you enroll in a class not on your Student Educational Plan (SEPP), email the VRC counselor first to make the appropriate updates, then submit your Request for Certification.
• All certification requests and questions can be sent to VRCCertifications@fullcoll.edu.

Pay your fees through myGateway to avoid class cancellations. Fullerton College accepts checks, money orders, Visa, and MasterCard.

Cash: Cash payments are accepted at the Bursar's Office, located across the lobby from the Admissions & Records Office.

VA benefits note: If your VA benefits cover tuition, check with the VRC about fee payment procedures and timing.

A list of fees is available online.

Important: If you decide not to attend classes for which you have registered, it is your responsibility to officially drop within the published deadlines. Refer to the class schedule for deadlines. Students who drop classes after the refund deadline without having paid fees will incur a financial obligation and an administrative hold on their record.

Student ID: Obtain your student ID card, which you'll need for various campus services.

Parking Permit: Purchase a parking permit if you plan to drive to campus.

Textbooks: Buy or rent textbooks early, either from the campus bookstore or online.

Supplies: Gather necessary school supplies such as notebooks, pens, and a backpack.

VA book stipend: If your VA benefits include a book stipend, check with the VRC about how to access these funds.

The Veterans Resource Center is your hub for support throughout your time at Fullerton College. Stop by regularly to:

• Connect with other veteran students
• Get help with VA benefits questions
• Access computers, printing, and study space
• Learn about veteran-specific scholarships and resources

Location: Student Support Center Building

Campus Map: Get a campus map and locate your classes before the semester starts.

Tour: Consider taking a campus tour to familiarize yourself with the campus.

Tutoring Center: Take note of tutoring services and academic support available at academicsupport.fullcoll.edu/tutoring-center.

Library: Familiarize yourself with the library and its resources at library.fullcoll.edu.

Health Services: Be aware of health services and counseling available to students at health.fullcoll.edu.

Check Email: Regularly check your student email for important updates. Email address changes are done in myGateway — after logging in, click Update Information within the My Information widget.

Canvas: Get comfortable with the Canvas learning management system if your classes use it.

Transportation: Plan how you will get to campus — by car, public transportation, biking, or walking.

Free OC Bus Access: With the mandatory transportation fee, you have unlimited access to OC Bus during fall and spring semesters. Visit the Fullerton College Pass Program for details. Bus passes are automatically uploaded to your OC Bus App account on the first day of the semester.

Parking: Know where to park and give yourself extra time on the first few days.

Clubs and Organizations: Explore clubs, student organizations, and extracurricular activities to get involved and meet new people.

Events: Attend campus events and workshops to enhance your college experience.

Calendar: Keep a calendar or planner to track important dates and deadlines.

Syllabus: Review the syllabus for each course and note key assignments and exams.

Technology: Ensure you have a reliable computer and internet access.

Distance Education: Find Canvas FAQs, netiquette tips, laptop lending program, and more at online.fullcoll.edu.