Admissions and Records

Other Registration Information

Answers to common registration questions -- from Add Codes and myGateway access to deadline dates, error messages, and account holds.

Use the jump-to-section links to navigate, or scroll through to explore everything.

Add Codes

If a class has already started and seats are still available, you'll need an Add Authorization Code (Add Code) from the instructor or division office. This code lets you register online through myGateway (opens in new window).

⚠️ Important: Add Codes cannot be used until after the first class meeting.

Tip: Follow these steps to switch from Waitlisted to Registered once a seat becomes available.

  1. In myGateway, open the Steps to register for classes widget and click Register for classes.
  2. Select the correct Term and continue.
  3. In the Summary panel, find the waitlisted course. Change the Action to Remove from Waitlist (or Drop) and click Submit to clear the waitlist entry.
  4. Add the section again using either:
    • Enter CRNs -- type the CRN and click Add to Summary
    • Find Classes -- search the schedule and add to Summary
  5. When prompted with Authorization required, enter the Add Code exactly as given.
  6. Ensure the Action is set to Register, then click Submit.
  7. Verify Status changes to Registered (not Pending or Waitlisted).
  8. If the code fails, contact the instructor or department for a new code.
  9. For proof of enrollment: myGateway → Tools → Student Tools → Student Services → View Schedule/Bill.
  1. In myGateway, open the Steps to register for classes widget and click Register for classes.
  2. Select the correct Term and continue.
  3. Add the section using either:
    • Enter CRNs -- type the CRN and click Add to Summary
    • Find Classes -- search the schedule and add to Summary
  4. When prompted with Authorization required, enter the Add Code exactly as provided.
  5. Set the Action to Register and click Submit.
  6. Verify Status shows Registered (not Pending).
  7. If you encounter an error:
    • Invalid/expired code → contact instructor/department for a new code
    • Time conflict → choose a different section or time
    • Co-requisite required → add both linked sections and submit together
    • Prerequisite not met → contact Counseling (opens in new window) for clearance
  8. For proof of enrollment: myGateway → Tools → Student Tools → Student Services → View Schedule/Bill.

How to Check Your Registration Date

Follow these steps in myGateway
  1. Log in to myGateway (opens in new window).
  2. Click Tools in the top menu, then select Student Tools → Student Services.
  3. On the Student Services page, click Registration Appointment Time (Click Registration Notices -- Top right corner).
  4. When your Student Profile opens, select the correct Term from the dropdown at the top left.
  5. Click Registration Notices in the top-right area of the profile bar to expand the panel.

Your registration date and time appear under Time Tickets. The From date and time indicate when your registration window opens.

myGateway Login

myGateway (opens in new window) is the online student portal for Fullerton and Cypress Colleges. It provides access to registration, financial aid, and fee payments.

Assignment: Upon admission, students receive an 8-digit Student ID/Banner ID.

Forgot your ID? Visit myGateway (opens in new window), click Forgot Username, and enter your preferred email and date of birth to receive your ID by email.

Update email: Complete the Student Information Change Form (opens in new window) to update your preferred email address on file.

How to Find Your Class Location

Knowing where your classes are located helps ensure a smooth start to the semester. Use the interactive campus map (opens in new window) to get familiar with building locations before your first day.

  1. Log into myGateway (opens in new window) and navigate to Tools.
  2. Click Student Tools → Student Services → View Schedule/Bill.
  3. Your Schedule/Bill page shows:
    • Enrolled and waitlisted courses
    • Instructor information
    • Building and room number for each class -- shown in the Location column (e.g., 1800-1831 means Building 1800, Room 1831)
    • Refund and drop deadlines

How to Find Deadline Dates

Knowing key deadlines -- add/drop, refund, and withdrawal dates -- is essential for managing your schedule and avoiding penalties.

  1. Log into myGateway (opens in new window) and go to Tools.
  2. Click Student Tools → Student Services → View Schedule/Bill.
  3. In the Instructors and Deadlines section, each course lists three key dates:
    • Refund Deadline -- last day to drop and receive a full refund
    • Drop Without W -- last day to drop without a withdrawal appearing on your record
    • Drop With W -- last day to withdraw (a "W" will appear on your transcript)
  1. Go to the searchable class schedule: Schedule.nocccd.edu (opens in new window).
  2. Set your Term (e.g., Fall 2026) and optionally filter by College: Fullerton College.
  3. Click Search, then click Show Sections for the course you want.
  4. Click Section Details for the specific section you're interested in.
  5. Under Critical Dates for this Course you will see:
    • Last day to add the class
    • Last day to drop with a refund
    • Last day to drop without a "W"
    • Last day to drop with a "W" (withdrawal)

Note: Deadlines are CRN-specific. Short-term and late-start sections have different dates -- always check the exact CRN you plan to register for.

Registration Terms & Error Messages

What is a CRN?

A Course Reference Number (CRN) uniquely identifies each section of a class -- including the instructor, time, and location. You'll use it whenever registering in myGateway.

Common Registration Errors

Add Authorization Required

The class is full. Attend the first class meeting to request an Add Code from the instructor. Seats may open if students drop before the term starts.

Repeat Count Exceeds 0

You've already taken this course the maximum number of allowed times, or you're currently enrolled. Contact your counselor to discuss options.

PREQ and Test Score Error

You haven't met the prerequisite requirements or required test scores. Contact the Counseling Office (opens in new window) for assistance.

Time Conflict

You're registering for two classes with overlapping meeting times. Select sections with non-conflicting schedules.

Closed Section

No seats are available. Look for an alternative section, or attend the first class meeting to petition for a spot.

Duplicate Course

You're already enrolled in this course. Choose a different class to add to your schedule.

Holds

Check your holds in myGateway: Student Tools → Student Services → Student Information and Holds. A complete list with resolution instructions follows.

🚫 Blocks adding/dropping classes

Pay your unpaid balance through myGateway. Visit the Unpaid Balance Holds page (opens in new window) for full details. Payment plans are available through Nelnet -- see the Payment Plan page (opens in new window).

🚫 Blocks transcript requests

Reason: Unreturned athletic equipment or outstanding PE department obligation.
Contact: FC Physical Education Staff (opens in new window)

🚫 Blocks registration

Contact: Cypress College Admissions & Records (opens in new window)

🚫 Blocks registration

Contact: Fullerton College A&R Hours & Services (opens in new window)

🚫 Blocks registration

Reason: Placed when a student is dismissed for poor academic achievement or progress.
Resolve: File a Petition for Scholastic Dismissal (Cypress) (opens in new window) or Petition for Readmission (Fullerton) (opens in new window).

🚫 Blocks registration

Contact: Cypress Financial Aid (opens in new window) or Fullerton Financial Aid (opens in new window)

🚫 Blocks registration

Contact: Cypress International Student Program (opens in new window) or FC International Student Center (opens in new window)

🚫 Blocks registration, transcripts & diplomas

Reason: Unreturned library materials or outstanding library fees.
Contact: Cypress Library (opens in new window) or FC Library (opens in new window)

🚫 Blocks registration

Contact: Cypress Bursar's Office (opens in new window) or FC Bursar's Office (opens in new window)

🚫 Blocks registration

Reason: Prior unpaid fees sent to collections through the Chancellor's Office Tax Offset Program (COTOP) or another collection entity.
Contact: Cypress Bursar's Office (opens in new window) or FC Bursar's Office (opens in new window)

🚫 Blocks registration & transcript requests

Reason: Suspicious registration activity detected -- hold placed to protect your student records.
Resolve: Verify your identity with Cypress A&R (opens in new window) or Fullerton A&R (opens in new window).

🚫 Blocks registration & transcript requests

Reason: Outstanding loaner laptop to return, or a hold placed by the Veterans Resource Center.
Contact: FC Veterans Resource Center (opens in new window)

🚫 Blocks registration

Reason: Previous unpaid balance that has been written off.
Contact: Cypress Bursar's Office (opens in new window) or FC Bursar's Office (opens in new window)